A Vision of a Six Sigma Company
|
Organizational Issue |
Traditional Approach |
Six Sigma Approach |
|
Problem resolution |
Fixing (symptoms) |
Preventing (causes) |
|
Behavior |
Reactive |
Proactive |
| Decision making | Experience-based | Data-based |
| Process adjustment | Tweaking | Controlling |
| Supplier selection | Cost (piece price) | Capability |
| Planning | Short-term | Long-term |
| Design | Performance | Producibility |
| Employee training | If time permits | Mandated |
| Chain-of-command | Hierarchy | Empowered teams |
| Direction | Seat-of-pants | Benchmarking and metrics |
| Manpower | Cost | Asset |
